Non-Emergency Service at CitiScape!The best way to request non-emergency service from CitiScape is to simply send an email to service@citiscape.gnosio.com. This automatically starts a new customer service ticket and we can therefore guarantee that your request will be promptly handled. Then log into our new Ticket Tracker and view the status of your request at any time.
Simple, Easy, Free!Sending an email to service@citiscape.gnosio.com automatically starts your account in the new ticket tracker and a password is sent to you by email. When requesting service by email, don't forget to include your contact details, a full description of the problem and also the exact location of the problem (eg. address, unit #, etc.).
It's Even Better Than That!After you send an email, you will be given a password so you can log in. Simply use your web browser to create new service "tickets". It's easy. Our new web browser form lets you create as many new service tickets as you want. Make sure you create a new ticket for each issue that requires service. Once you have an account, you can go straight to the Ticket Tracker main screen without ever logging in again.
Logging InWe provide a password-protected account for your privacy. If you have never used our system before, it is easiest to set up an account by sending email to service@citiscapesf.com. (If you don't have email handy, you can still create an account by using the web browser form.)
service@citiscape.gnosio.com For service using the web form, click here or go to: http://citiscape.gnosio.com/new-ticket/issue-new.tcl To view the status of all service request, click here or go to: http://citiscape.gnosio.com/new-ticket/
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